Benefits and Guarantees
» Nationwide coverage
» Tailored response times; 2, 4 or 8 hours
» All repairs carried out on-site
» Flexible Contracts
» All engineers carry spare parts
» Preventative service cleans available
» Most repairs are completed on the first visit
(96% first time fix rate)
We offer three main options to give you the service you need:
» Pay As You Go
» Vouchers
» Maintenance Agreements
We also stock a number of spare parts.
Whatever you need, we can usually supply these to you on a next day delivery.
Pay As You Go
We charge a fixed call-out charge including unlimited labour no matter how long the repair takes. We do not charge for travel time or by the hour.
If your repair requires any spare parts then you will be quoted for that part after the initial assessment of the printer, giving you the option to proceed only if you feel that the repair is cost effective.
Repairs are covered by a three-month service warranty.
Vouchers
LaserLife offer a unique printer repair voucher scheme which covers a printer fault on any machine.
Call out, labour and unlimited parts required to repair the printer can be included by the voucher, you choose the level you need.
» Guaranteed service levels
» Reduced Administration
» Ideal for organisations with large printer fleets
» Easy budget control
» Only purchase the number you require and top up at any time
Maintenance Agreements
We pride ourselves on tailor making maintenance agreements to our customer’s specific requirements. All printers under these agreements are covered for unlimited call outs, all labour and spare parts. Our engineers carry spare parts with them which mean we can guarantee printer up-time without the need for loan printers. Preventative maintenance can also be included in our agreements to reduce the number of emergency calls.
Ex-Demonstration Printers
LaserLife supply fully refurbished Hewlett Packard and Kyocera mono & colour printers. We have a large variety of different models available both in black and white and colour. All in ‘As New’ condition with parts replaced and all printers come with on site warranty. Save up to 40% on their recommended retail price.